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American Home Shield

Home Warranty Plans & Coverage

  1. AHS
  2. Coverage
  3. Home System Warranty
  4. Air Conditioner Warranty & Repair
Woman adjusting a thermostat with a man in the background.
Woman adjusting a thermostat with a man in the background.

Air Conditioners 

Air Conditioner Warranty Coverage

Your air conditioner is an important system in your home, especially when outside temperatures rise. Even though air conditioners typically last 10 to 15 years, malfunctions can happen at any time. Having the right coverage makes it a lot easier to keep your air conditioning system up and running. That's where we come in. Now when you discover a covered problem, you can simply place a service request online or call American Home Shield.

The covered item limit is $5,000. However, the covered item limit for the following types of air conditioners is $1,500: glycol, hot water, or steam circulating heating system, any water heater which supplies heated water to such system(s), geothermal and/or water source heat pumps. American Home Shield will cover up to $1,000 should the contractor need to cut through concrete to access any HVAC system components. For ShieldSilver and ShieldGold, there is a $10 per pound AC refrigerant limit. For ShieldPlatinum, we will cover all costs of AC refrigerant.

Included with these homeowner plans

Shield Silver

Shield Gold

Shield Platinum

Air Conditioner warranty coverage details

All parts and components of permanently installed air conditioning systems up to a 5-ton capacity, including condensation line of the following types:
Ducted central electric split and package units
Geothermal units
Evaporative coolers
Wall air conditioners
If repair or replacement is needed, we'll cover upgrades to maintain compatibility and/or compliance with SEER, HSPF, or refrigerant standards
Not covered:
Fuel storage tanks
All parts and components of geothermal systems located outside or under the covered home’s main foundation
Humidifiers and dehumidifiers
Ultraviolet lights
Window or portable air conditioning units
Water towers and chiller systems
Chillers and chiller components
Home purification systems

Frequently Asked Questions

Yes, all 3 of our home warranty plan options cover parts and components of air conditioners and the covered item limit is $5,000 per system during your 1-year plan agreement term. Please see the plan agreement for more detailed coverage information, limitations and exclusions.

All 3 of our home warranty plans include coverage up to $5,000 per air conditioning system (per 1-year term) for ducted central and electric split and package units, geothermal, evaporative coolers, wall air conditioners, and mini-splits. They do not include coverage for window units, or outside or underground components for geothermal and/or water source heat pumps. Please see the coverage details on the page above or the plan agreement for more information on limitations and exclusions. 

Yes, all of our plans offer coverage for AC refrigerant. We cover up to $10/lb with the ShieldSilver and ShieldGold plans, while our ShieldPlatinum plan includes unlimited AC refrigerant. This is an important home warranty plan benefit since refrigerant can be so expensive.

If we can’t repair your covered air conditioning system, we’ll replace it subject to your plan's $5,000 per air conditioning unit limit and the other limitations and exclusions included in your plan agreement.

Once your coverage begins (30 days after you sign up for your new home warranty plan) you can place a service request 24/7 online via MyAccount or call 1-888-691-2854 during standard business hours to request service.

Our best home warranty plan is the one that’s right for you and your home. The ShieldSilver plan covers the parts and components of your key systems like your heating and cooling, plumbing, and electrical systems. ShieldGold covers all of the above systems plus your laundry and kitchen appliances. And with ShieldPlatinum, you get coverage for just about everything: parts of home systems and appliances, plus premium features like roof leak repair coverage, unlimited AC refrigerant, and one free HVAC Tune-up per agreement term. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs.

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Other home systems we cover

We protect the big and little things that keep your home running and humming

  • Heating Systems
  • Ductwork
  • Interior Electrical Lines 
  • Built-in Exhaust Fans
  • Main Breaker & Fuse Panel Box
  • Ceiling Fans 
  • Doorbells 
  • Garage Door Openers
  • Interior Plumbing Lines 
  • Water Heaters 
  • Toilets 
  • Faucets & Valves 
  • Built-in Jetted Tub Motor & Parts
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